Anders Fundelius
Reception Manager @ Elite Hotel Västerås
How has pre-booked parking changed the guest experience?
We have received positive feedback from guests regarding the new parking system. We've noted several reviews praising the new process.
In what way has Pair Manager saved time for the reception?
We spend significantly less time managing parking now that guests can book directly through Pair. This shift has helped us avoid many common inquiries related to parking. Initially, we aimed to minimize bookings made via email and phone, but we've found that a considerable number of reservations are still handled manually at the reception.
How have your parking revenues changed as a result of using Pair Manager?
Our revenues have increased.